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Duplicate monographs project

SCF SCF Procedures

  1)      SCF staff removes duplicate monographs from trays 2)      Tammy double checks pulled ...

Updated 2 months ago by Tammy Hennig

WRLC - Retention Copy Analysis Tool

Library Open Workflows Workflow Catalog

At a glance Status: Active Environment / Tags: Analytics Applies consortium-wide?: Yes (Infe...

Updated 2 months ago by Aaron Krebeck

Checking In Return Books 2025

SCF SCF Procedures

Courier will drop off return materials at the end of the day.  Those books and boxes should have ...

Updated 2 months ago by Tammy Hennig

Creating New NZ Analytics Users

WRLC HQ Network Zone Maintenance

WRLC staff can fill out the NZ Analytics agreement form (which can be found here) in order to hav...

Updated 2 months ago by Jamie Kutzuba

Routing Slips for the WRLC Libraries

Fulfillment Delivery Routes, Codes and Routing Slips

Green routing slips = return materials back to the lending libraries Pink routing slips (emails,...

Updated 2 months ago by Tammy Hennig

Library Abbreviations (Alma Pull Slip Locations and Green Courier Slip Locations)

SCF SCF Procedures

American Bender Library AU American Law/Washington College of Law Pence Law Library AULL...

Updated 2 months ago by Tammy Hennig

How to Share a Use Case with WRLC HQ

Library Open Workflows

Overview WRLC welcomes ideas from the community about Alma workflows and integrations that could...

Updated 2 months ago by Jamie Kutzuba

Item's Home Institution: Reporting on Lost Items

Fulfillment Lost Processes in Alma

This workflow explains how to: Search for items in Alma that are currently marked as <Lost> R...

Updated 3 months ago by Angelique Carson

CU Law: New Borrowing Request Notification

Library Open Workflows Workflow Catalog

Notifies CU Law staff when an ILL request is submitted via Primo. At a glance Status: Activ...

Updated 3 months ago by Jamie Kutzuba

Renewing Lost Items

Fulfillment Lost Processes in Alma

This workflow explains how to renew an item that is currently in Lost status on a patron’s accoun...

Updated 3 months ago by Angelique Carson

Returning Lost Items

Fulfillment Lost Processes in Alma

When you receive a Lost item, the best practice is to use Fulfillment> Return Items to return the...

Updated 3 months ago by Angelique Carson

Item's Home Institution: Marking Items Claimed Return

Fulfillment Lost Processes in Alma

This workflow explains how to mark an item as Claimed Returned in Alma when a patron states they ...

Updated 3 months ago by Angelique Carson

Item's Home Institution: Library Staff Manually Applying Lost Item Status

Fulfillment Lost Processes in Alma

This workflow explains how library staff manually mark an item as Lost from a patron’s active loa...

Updated 3 months ago by Angelique Carson

How to Manage Fines and Fees

Fulfillment Fulfillment Procedures

This workflow describes how library staff can view, pay, apply, waive, dispute, and restore fines...

Updated 3 months ago by Angelique Carson

How to Check In Items

Fulfillment Fulfillment Procedures

This workflow outlines how to check in items in Ex Libris Alma, either for a single patron or for...

Updated 3 months ago by Angelique Carson

AFN Network Zone Configurations

Fulfillment Consortium Loan Services (CLS)/ Automat...

The following Automated Fulfillment Network (AFN) configurations are set in the WRLC Network Zone...

Updated 3 months ago by Jackie Saavedra

AFN Institution Zone Configurations

Fulfillment Consortium Loan Services (CLS)/ Automat...

The following Automated Fulfillment Network (AFN) configurations are set in each WRLC Institution...

Updated 3 months ago by Jackie Saavedra

Institution Zone Configuration

Configuration

Below are the recommended configuration settings for WRLC Institution Zones. Configurati...

Updated 3 months ago by Jackie Saavedra

Network Zone Configuration

Configuration

Below are the current configuration settings in the WRL Network Zone that are either pushed down ...

Updated 3 months ago by Jackie Saavedra

Reporting an Issue

Support Assistance WRLC Service Desk (Request Tracker)

To contact the WRLC regarding an issue with one of our services, please use the WRLC Service Desk...

Updated 3 months ago by Jamie Kutzuba