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Renewing Lost Items

Fulfillment Lost Processes in Alma

This workflow explains how to renew an item that is currently in Lost status on a patron’s accoun...

Updated 1 month ago by Angelique Carson

Returning Lost Items

Fulfillment Lost Processes in Alma

When you receive a Lost item, the best practice is to use Fulfillment> Return Items to return the...

Updated 1 month ago by Angelique Carson

Item's Home Institution: Marking Items Claimed Return

Fulfillment Lost Processes in Alma

This workflow explains how to mark an item as Claimed Returned in Alma when a patron states they ...

Updated 1 month ago by Angelique Carson

Item's Home Institution: Library Staff Manually Applying Lost Item Status

Fulfillment Lost Processes in Alma

This workflow explains how library staff manually mark an item as Lost from a patron’s active loa...

Updated 1 month ago by Angelique Carson

How to Manage Fines and Fees

Fulfillment Fulfillment Procedures

This workflow describes how library staff can view, pay, apply, waive, dispute, and restore fines...

Updated 1 month ago by Angelique Carson

How to Check In Items

Fulfillment Fulfillment Procedures

This workflow outlines how to check in items in Ex Libris Alma, either for a single patron or for...

Updated 1 month ago by Angelique Carson

AFN Network Zone Configurations

Fulfillment Consortium Loan Services (CLS)/ Automat...

The following Automated Fulfillment Network (AFN) configurations are set in the WRLC Network Zone...

Updated 1 month ago by Jackie Saavedra

AFN Institution Zone Configurations

Fulfillment Consortium Loan Services (CLS)/ Automat...

The following Automated Fulfillment Network (AFN) configurations are set in each WRLC Institution...

Updated 1 month ago by Jackie Saavedra

Institution Zone Configuration

Configuration

Below are the recommended configuration settings for WRLC Institution Zones. Configurati...

Updated 1 month ago by Jackie Saavedra

Network Zone Configuration

Configuration

Below are the current configuration settings in the WRL Network Zone that are either pushed down ...

Updated 1 month ago by Jackie Saavedra

Reporting an Issue

Support Assistance WRLC Service Desk (Request Tracker)

To contact the WRLC regarding an issue with one of our services, please use the WRLC Service Desk...

Updated 1 month ago by Jamie Kutzuba

WRLC Retention and WRLC Permanent designation in Alma

Resources - Metadata Resources - Metadata Configuration

Overview Within our consortium's Alma system, items that are designated for WRLC shared retentio...

Updated 2 months ago by Jackie Saavedra

Shared Electronic Collections

Resources - Electronic

Below is a list of current shared electronic collections that are kept and managed in the WRLC Ne...

Updated 2 months ago by Jackie Saavedra

SCF - Update Internal Note 1

Library Open Workflows Workflow Catalog

A form is used to input and update the Internal Note 1 field in both the Shared Collections Facil...

Updated 2 months ago by Aaron Krebeck

SCF - Update Item Call Number

Library Open Workflows Workflow Catalog

A form is used to input and update the Item Call Number field in both the Shared Collections Faci...

Updated 2 months ago by Aaron Krebeck

SCF - Update Internal Note 3

Library Open Workflows Workflow Catalog

A form is used to input and update the Internal Note 3 field in the Shared Collections Facility (...

Updated 2 months ago by Aaron Krebeck

CLS Lost In Transit | Expired Hold Shelf Reconciliation Audit 2026

Fulfillment Consortium Loan Services (CLS)/ Automat...

On an annual basis, WRLC AFN (Alma Fulfillment Network) libraries, that participate in CLS (Conso...

Updated 2 months ago by Angelique Carson

Delete NZ Bib Set

Library Open Workflows Workflow Catalog

Form accepts an NZ Set ID, displays a deletion review screen with record count, and submits Alma’...

Updated 2 months ago by Jackie Saavedra

“Identify non-CZ e-book wo inventory, not used by Network” Job

Library Open Workflows Workflow Catalog

Runs biweekly to identify the set created by the Alma NZ job “Identify records that are not used ...

Updated 2 months ago by Jackie Saavedra

“Identify CZ records wo inventory, not used by Network” job

Library Open Workflows Workflow Catalog

Runs biweekly to identify the set created by the Alma NZ job “Identify records that are not used ...

Updated 2 months ago by Jackie Saavedra