Reporting an Issue

To contact the WRLC regarding an issue with one of our services, please use the  WRLC Service Desk  

 Service Desk requests can be submitted:  

 

 

 Via email to  ServiceDesk@wrlc.org 

 Using the website found at  https://servicedesk.wrlc.org 

 By phone at 301-390-2000 

 

 

 Official service hours for coverage are 8:00am to 5:00pm ET during normal business days (Mon-Fri, excluding days the WRLC is closed due to holidays or adverse weather). Outside of service hours, the service desk telephone and request tracking system are monitored for critical issues.