Terms of Use (TOU)

A Terms of Use is a bundle of specific fulfillment policies (such as loan periods, fine structures, and renewal options) that are applied to items, patrons, or services within a library.

For more information on TOUs, please see Alma Knowledgebase page Configuring Terms of Use.


Configuring Terms of Use

  1. Navigate to the Terms of Use Management page (Configuration Menu > Fulfillment > Physical Fulfillment > Terms of Use and Policies).Screenshot 2025-10-14 132108.png

  2. Select Add Set of Terms of Use to start the configuration wizard.

  3. Step 1: General Information

    • Enter a Name (required) and an optional Description.

    • Select the Type (e.g., Loan, Request, Booking, or Resource Sharing).

    • Select Next.

  4. Step 2: Policies

    • This page lists all the policies that will be included in this TOU (e.g., Loan Policy, Fine Policy, Request Policy).

    • Select a policy from the drop-down list for each policy type.

    • To create a new policy, select Add from the row actions list.

    • To edit an existing policy (which will change it everywhere it's used), select Edit.

    • Select Next.

  5. Step 3: Review

    • Review the details of the new TOU set.

    • Select Save to finalize and add the new Terms of Use to the list.


You can easily see which Fulfillment Unit Rules are using a specific TOU:

  1. On the Terms of Use Management page, select Show Related Fulfillment Rules from the row actions list for a specific TOU.

  2. The resulting page displays all the rules that currently employ that Terms of Use.


Using TOUs in Fulfillment Units 

TOUs are attached to specific Fulfillment Units via Fulfillment Rules. Each Fulfillment Rule uses one TOU, and the rules determine when the specific TOU is applied to a transaction. 

For instructions on how to associate TOUs with specific Fulfillment Rules, please see the WRLC Alma wiki page Fulfillment Unit Rules.


Configuring Maximum Renewal TOU

NOTE: To maintain compliance with WRLC Alma Fulfillment Network (AFN) Lending agreed practices, the FN Lending Terms of Use (TOU) Maximum Renewal Period policy must be configured as outlined below.

The Maximum Renewal Period policy defines the total amount of time a patron may retain a loaned item beginning from the original loan date, including all renewals.

Per ExLibris documentation, "Alma doesn't count the number of renewals for a loan. Renewal limits are managed by the 'Maximum Renewal Period' policy in the Loan Terms of Use (TOU) which indicates the total period of time that a user may have the loaned item." (ExLibris: Loan doesn't renew as expected in Alma)

Example: WRLC FN Lending Maximum Renewal Period configurations:

If the desired Maximum Renewal Period policy is already available within the Terms of Use (TOU), you may select and update the existing policy as needed; skip ahead to Step #4

1. If the policy is not available, first create a new policy through: Configuration > Fulfillment > Physical Fulfillment > Advanced Policy Configuration> Add Fulfillment Policy

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2. From the Select Fulfillment Policy Type list, locate and select the desired policy> Maximum Renewal Period; select Next

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3. In the Policy Details page, complete the policy form to configure the new policy's values: 

4. Open the desired Terms of Use (TOU) Navigate to: Configuration> Fulfillment> Physical Fulfillment> Terms of Use and Policies

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5. Update the Maximum Renewal Period policy from the <Terms of Use Policies> menu:

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6. On the resulting Terms of Use Confirmation page, locate the Maximum Renewal Period policy from the menu to confirm it has updated to the desired policy; select Save 

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Revision #8
Created 14 October 2025 15:59:19 by Jackie Saavedra
Updated 13 May 2026 17:44:01 by Angelique Carson